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Resort Data Processing, Inc. Providing
Quality Hospitality Software for Vacation Rentals, |
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| Search | Hotels/Resorts | Vacation Rentals | Condo-Hotels | Timeshare/Fractional | Internet Reservations | Travel Services | Support | Contact Us | ||
A Message from Barry Biegler President & Founder, Resort Data Processing, Inc. Why should you buy property management software from Resort Data Processing? This website is filled with many potential reasons, but here are five of the most important:
Each of these points is explained in more detail below. |
Barry Biegler, President  |
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| Front Row - Jerry Vargas, Ross Moff,
Matt LaDuke, Jesse Long, Barry Biegler, and Duke (the beagle). 2nd
Row - Eric Lundin, Bill Csete, Rita Gale, Dan Bryant, Sally Horton,
Brian Zygmun, Sandra Asregadoo, Ann Schilder, Kerry White |
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Most property management software companies talk about cutting expenses via “ease-of-use” or saving employee time. While we believe cutting expenses is important, and our software can help in this area, we would rather focus our efforts on generating significant additional income for our customers. Some of the revenue generating tools that are part of RDP are:
Integrated Yield Management with detailed documentation on how to implement it. Our average customer has increased revenue by over $200,000/year.
Our Internet Reservation Module allows guests to make reservations over the Internet 24 hours a day, 365 days a year, directly into the RDP system without paying reservation commissions. We also provide extensive training on how to make your website more “findable” on the Internet.
We have various marketing tools (such as integrated e-mail to guests, groups, travel agents, wholesalers, etc.).
Our RDPConnect program provides low-cost connectivity to the Global Distribution System (GDS), so your property receives its share of reservations from travel agents and thousands of websites such as www.Travelocity.com. We also provide no-cost consulting on how to maximize your GDS exposure and revenue.
Our annual customer conference in Vail, Colorado, brings together hundreds of companies similar to yours. While providing in-depth training, the focus of the conference is to brainstorm with our customers to determine what else we can do to help them make money. Most of RDP's best features have come from customers.
Our research and development, documentation, and training are all focused on increasing customer profit. Our competition often worries about implementing new technology just because it’s new. At RDP, we focus on only implementing whatever technology we need to help you make money. And our track record shows we have been very good at it over the years. Take a moment to review our Windows-based software RDPWin.
RDP believes software should adapt to the needs of the individual customer instead of forcing the customer to adapt to the software. While this seems like a self-evident truth, you may find that many of our competitors believe otherwise and have a “take it or leave it attitude.” (i.e., you either use the software the way it is, or you don’t use it at all).
Your business is very important to us. If this means we have to change our software to make close the deal, then we will. More than half of our 1000 customers have a unique feature was added just for them. To avoid confusion, we add these features with switches so that the feature is only active for specific customers.
Our software is designed so you can configure it to operate the way your business works. If you can’t, we will change it so you can.
RDP provides an unprecedented level of system configuration control and presentation of your data. Our philosophy is to allow customers to easily change reports, screens, confirmations, folios, statements, and more (without calling RDP).
While RDP has been in business for more than 25 years, we have not allowed the company to grow into a bureaucratic nightmare. We are still a small company with direct contact between top management and customers.
We have become friends with our customers over the years. Our annual customer conference in Vail, Colorado, has the feeling of a family gathering: not a corporate function. This is a very important element of who we are, as it is always much more fun to help a friend with a problem than a customer.
My name is Barry Biegler, and I’m the president and founder of Resort Data Processing, Inc. My direct, personal phone number is 970-845-1157. I believe my #1 job is to talk to customers and prospects to help answer questions.
With most companies, it is almost impossible to find someone who is in charge and actually able to make a decision. There are legions of people who screen calls and redirect customers. At RDP, everyone answers their own phone. If you ever have a problem with my company or need something, just give me a call.
If the company you purchase software from goes out of business, the software becomes effectively worthless. This is because the software is only 15% of the solution. The other 85% is technical support, product updates, onsite training, etc. RDP has been in business over 25 years. We are very solid financially, with no company debt. We have sold over 1,000 systems, which provides an installed base of support contracts to insure we will be in business for many years to come.
A software vendor can tell you anything in a brochure or in a demo; so please check our story with our customers. Ask them if our support people actually answer the phone immediately. Find out if our Yield Management and Internet Reservation Module are making them money. Ask our customers if the system is flexible enough for them and adapts to their needs.
RDP truly is a different company. We have been in business for over 25 years with many of the same customers and employees. If you ever need anything from RDP, help is just a phone call away.
To learn more about RDP and our product line, please use the links below.
RDP Corporate Headquarters and Staff - Vail, Colorado
More pictures of the RDP Corporate Headquarters in Vail, Colorado |
Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Resort Overview. Our Campground management system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.
For a printed brochure and pricing, download the brochure in Microsoft Word or Adobe format or contact us directly.
| Internet Reservation Info & Demos: | |
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| RDP Overview Topics | Internet Reservations (IRM) | General |
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